Q: What information does Newberry Opera House collect?

A: We collect details like your name, email address, and payment info.

Q: How is my information used?

A: We use it to process orders, provide support, and send promotional updates.

Q: How is my data protected?

A: We employ security measures and use trusted third-party services that are contractually obligated to safeguard your information.

Q: How does Newberry Opera House store credit card information?

A: Credit card data is not stored; it is processed securely for immediate transactions. Except for recurring donations, credit card information is securely stored in a PCI DSS-compliant environment, with access restricted to authorized personnel only.

Q: What are the retention and disposal practices for credit card data?

A: We only retain credit card information for as long as necessary to fulfill transactional purposes. We follow industry best practices and legal requirements for data retention and disposal.

Q: What should I do if I suspect a breach of credit card data security?

A: Immediately report any suspected or confirmed breaches of credit card data security to management and the appropriate authorities. Take prompt action to contain and mitigate the impact of security incidents.

Q: Who do I contact for privacy or credit card security questions?

A: You can contact the Box Office at 803-276-6264 or email your questions to [email protected]