Looking for a way to help our community while experiencing amazing performances? The Newberry Opera House is looking for a few good men and women to complement their fine corps of volunteers, known as Ambassadors. These Awesome Ambassadors have saved the Opera House over $1.9 million since the renovation in 1998.

If you are interested in joining the group please let the Box Office know at 803-276-6264 or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.. The Box Office will add you to an interested in volunteering list so you receive a notice of summer training. Training for most positions only occurs once a year before the season begins in late August. However, Tour Guides and Administrative Helpers are currently being allowed to go through a shadowing program with on the job training.

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Training Provided

Classes covering all aspects of the duties of each volunteer position are usually conducted each summer prior to the season.
At training you will learn:

  • Fun Facts about the Newberry Opera House
  • Requirements for Each Position
  • Customer Service Standards
  • Safety Procedures
  • How to Sign Up to Work Shows and Events
  • & Much More

2018/19 Season Training Dates*

PLEASE CALL THE BOX OFFICE (803-276-6264) DURING REGULAR BUSINESS HOURS TO REGISTER FOR TRAINING DATES.

*subject to change

Returning Ambassador Re-Certification: Saturday, August 11, 2018
Concessions 9:30 A.M.
General Session (Required for All Returning Ambassadors) 11:00 A.M.
**First Chance for Returning Ambassadors to Sign Up For Shows Will Occur Following Training**

New Recruit Ambassador Certification: Saturday, August 18, 2018
Concessions 9:30 A.M.
General Session (Required for All New Recruits) 11:00 A.M.
**First Chance for New Recruits to Sign Up For Shows Will Occur Following Training**

Ambassador Certification Make Up Class for 18/19 Season: Monday, August 20, 2018
Concessions 5:30 P.M.
General Session (Required for All Ambassadors) 7:00 P.M.
**Last Chance to Certify for the 17/18 Season - Full Training Since It is Also Open to New Recruits**

NOH Tour Guide Training: Saturday, September 8, 2018
9:00 A.M.
**We do ask that you attend a NOH General Session Training Event Prior to Tour Guide Training. We will also pair you with a veteran tour guide for one on one mentoring.**

NOH Hospitality Training: Saturday, September 8, 2018
11:00 P.M.
**We do ask that you attend a NOH General Session Training Event Prior to Hospitality Training.**

NEW THIS YEAR MID-SEASON TRAINING SESSIONS*

*dates subject to change

Ambassador New Recruit Mid-Season Training for 18/19 Season: Saturday, January 26
Concessions 9:30 A.M.
General Session (Required for All New Mid-Season Recruits) 11:00 A.M.
**Last Chance to Certify for the 17/18 Season - Full Training Since It is Also Open to New Recruits**

NOH Tour Guide Mid-Season Training: Saturday, February 9, 2018
10:00 A.M.
**We do ask that you attend a NOH General Session Training Event Prior to Tour Guide Training. We will also pair you with a veteran tour guide for one on one mentoring.**

Benefits

In addition to feeling like a part of the exciting work of this award-winning Art Center and economic catalyst, ambassadors also often enjoy the interaction with fellow volunteers and patrons. While seats are not always available, depending on their position volunteers do usually get to see most of the shows they work  - for free. Comp tickets can also be earned for hours worked. This allows volunteers access to amazing artists from around the globe. Stars like the Glenn Miller Orchestra, Oak Ridge Boys, Olivia Newton-John, Loretta Lynn, Roberta Flack, Willie Nelson and Michael Bolton are all Opera House alums.

Ambassador Positions

Ushers
Event staff volunteers are the core group at the Newberry Opera House whose main purpose is to see to the comfort and safety of the audience. They greet and assist our patrons in order to ensure that all visitors are treated to an enjoyable experience while attending one of our performances. They run the elevator, take tickets, and—of course—direct patrons to their seats.

Concession Workers
These volunteers man the concessions bar but are sometimes asked to greet at the doors and sell artist merchandise. They also act as hosts of the lobby during events.

Hospitality Hosts
Hospitality personnel primarily make sure the performers are well fed. They also sometimes assist performers with dry-cleaning, errands, or anything they need to help them perform without worrying about the numerous details associated with traveling to a new, strange location.

Tour Guides
Tour guides are an essential part of the small town Southern hospitality for which the Opera House is known. A warm welcome and personal attention have gained the Opera House many a friend. Tour guides man the lobby, greet visitors and provide backstage tours to groups and individuals.

Runners/Drivers
Often referred to as runners, these volunteers pick up performers at the airport, shuttle groups to hotels, and help them run errands while in Newberry.

Backstage Help
These volunteers help the Tech Department as needed to ensure a production is a success. Backstage help may be skilled volunteers such as hairdressers or seamstresses called upon for large Broadway and opera productions or an all-important extra stagehand during a large load-in or load-out. Page turners for pianists are also sometimes needed.

Administrative Office Help
Help is always needed to answer phones, compile mailings, send data to newspapers and radio stations, prepare programs for performances, filing, and general office tasks. Duties in this area can be performed during daytime business hours and on show days or evenings. The Sunshine Committee sends out birthday cards and other correspondence to Ambassadors. The Archive & Scrapbooking Committee helps keep a record of each season and processes archival items that are donated to the Opera House. The Return Visitor Committee sends notes to first-time visitors.

Requirements

  • 15 Years of Age or Older (Concession Workers who serve alcohol must be 21)
  • Concession workers must complete Online Alcohol Server Training
  • All show night volunteers must be able to stand for long periods of time (for most positions)
  • Attend a Training Session usually held at the beginning of the season.
  • Pass a SLED background check.
  • Minimal annual service (Ambassadors are requested to work 24 events a year)

Adventure Guides
Young Volunteer Pilot Program

Who? Students and Young Adults age 15-25 with an interest in the Arts and/or Education would volunteer to help the patrons of the Newberry Opera House’s Family Adventure Series.
What? Volunteers would commit to working at least 3 shows per year in the Family Adventure Program. Volunteers would be partnered with a veteran Ambassador as a mentor for the season. Adventure Guides would serve as ushers, ticket takers, concession workers (if 21 or older), greeters, etc. They would also help with any enhanced experience events such as cookie and milk parties. Those interested in working other events could sign up for shows following some on the job training.
Where? All programs, at this time, would be held at the Newberry Opera House.
When? The Family Adventure Series is composed of 5-7 shows that are family and youth-friendly- details and dates to come. Previous Family Adventure events include: Fancy Nancy, Pinkalicious, Artrageous, DinoLights light puppet show, Martial Artists & Acrobats of Tianjin
How? Volunteers would register and go through training then sign up to work at least 3 of the Family Adventure Shows during the year. Mentors would be assigned to each Adventure Guide.

Call 803-276-6264 to sign up or for more information. If signing up online, make sure to check the Adventure Guide box so more information can be sent to you.

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