Looking for a way to help our community while experiencing amazing performances? The Newberry Opera House is looking for a few good men and women to complement their fine corps of volunteers, known as Ambassadors. These Awesome Ambassadors have saved the Opera House over $1.9 million since the renovation in 1998.
Classes covering all aspects of the duties of each volunteer position are usually conducted each summer prior to the season.
At training you will learn:
- Fun Facts about the Newberry Opera House
- Requirements for Each Position
- Customer Service Standards
- Safety Procedures
- How to Sign Up to Work Shows and Events
- & Much More
2017/18 Season Training Dates
PLEASE CALL THE BOX OFFICE (803-276-6264) DURING REGULAR BUSINESS HOURS TO REGISTER FOR TRAINING DATES.
Ambassador Certification Make Up Class for 17/18 Season: Thursday, August 24, 2017
Concessions 5:30 P.M.
General Session (Required for All Returning Ambassadors) 7:00 P.M.
**Last Chance to Certify for the 17/18 Season - Full Training Since It is Also Open to New Recruits**
NOH Tour Guide Training: Saturday, September 9, 2017
**We do ask that you attend a NOH General Session Training Event Prior to Tour Guide Training. We will also pair you with a veteran tour guide for one on one mentoring.**
NOH Hospitality Training: Saturday, September 9, 2017
**We do ask that you attend a NOH General Session Training Event Prior to Hospitality Training.**
In addition to feeling like a part of the exciting work of this award winning Art Center and economic catalyst, ambassadors also often enjoy the interaction with fellow volunteers and patrons. While seats are not always available, depending on their position volunteers do usually get to see most of the shows they work - for free. Comp tickets can also be earned for hours worked. This allows volunteers access to amazing artists from around the globe. Stars like the Glenn Miller Orchestra, Oak Ridge Boys, Olivia Newton-John, Loretta Lynn, Roberta Flack, Willie Nelson and Michael Bolton are all Opera House alums.
Event staff volunteers are the core group at the Newberry Opera House whose main purpose is to see to the comfort and safety of the audience. They greet and assist our patrons in order to ensure that all visitors are treated to an enjoyable experience while attending one of our performances. They run the elevator, take tickets, and—of course—direct patrons to their seats.
These volunteers man the concessions bar, but are sometimes asked to greet at the doors and sell artist merchandise. They also act as hosts of the lobby during events.
Hospitality personnel primarily make sure the performers are well fed. They also sometimes assist performers with dry-cleaning, errands, or anything they need to help them perform without worrying about the numerous details associated with traveling to a new, strange location.
Tour guides are an essential part of the small town Southern hospitality for which the Opera House is known. A warm welcome and personal attention has gained the Opera House many a friend. Tour guides man the lobby, greet visitors and provide backstage tours to groups and individuals.
Often referred to as runners, these volunteers pick up performers at the airport, shuttle groups to hotels, and help them run errands while in Newberry.
These volunteers help the Tech Department as needed to ensure a production is a success. Backstage help may be skilled volunteers such as hair dressers or seamstresses called upon for large Broadway and opera productions or an all important extra stage hand during a large load-in or load-out. Page turners for pianists are also sometimes needed.
Administrative Office Help
Help is always needed to answer phones, compile mailings, fax data to newspapers and radio stations, prepare programs for performances, filing, and general office tasks. Duties in this area can be performed during daytime business hours and on show days or evenings. The Sunshine Committee sends out birthday cards and other correspondence to Ambassadors. The Archive & Scrapbooking Committee helps keep a record of each season and processes archival items that are donated to the Opera House. The Return Visitor Committee sends notes to first-time visitors.
- 15 Years of Age or Older (Concession Workers who serve alcohol must be 21)
- Concession workers must complete Online Alcohol Server Training
- All show night volunteers must be able to stand for long periods of time (for most positions)
- Attend a Training Session usually held at the beginning of the season.
- Pass a SLED background check.
- Minimal annual service (Ambassadors are requested to work 24 events a year)